Welcome to DBS Support Home

  • Hours of Operation:
    • Office Hours are 8:30am to 5:00pm - Monday  thru Friday.
    • In the Summer, we are closed on Mondays.
    • Summer hours begin on Memorial Day and go through Labor Day.
  • Phone:
    • 802-383-1600
    • You can always press zero (0) to get a real person - if you do not enjoy the automated voice prompt.
  • Voice Mail:
    • Although voice mail is available for our entire staff, our consultants are typically "on the road".   They will make every attempt to return voice mail messages in 24-48 hours.  However, if you need immediate assistance, you can always press zero (0) to get a real person.
    • After business hours, voice mail can also be left in the "general mailbox".
  • Email:
    • Please email all support requests to Support@d-b-s.com.  This ensures that all support requests are properly logged and handled by the appropriate person, as quickly as possible.
Other Support Options